HR Administrator

Alcester, b49

HR Administrator | Alcester, b49

HR Administrator

£24,000 a year

Fixed Term Contract, Full Time

Alcester, b49

Location: Alcester

Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

Helping Hands is the nation’s most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150 branches across England and Wales as well as our Support Office in Alcester, Warwickshire. We’re now looking for a HR Administrator to join our team in Alcester.

This is a fixed term contract to cover maternity leave for a period of approximately 12 months.

Main Responsibilities


  • Provide HR administrative support to the whole organisation.
  • Support the Head of HR and HR Admin Team Lead with projects as and when required.
  • Understand the business objectives in order to provide appropriate support and guidance on HR administration best practice.
  • Provide a full administration service across the employee life cycle, including onboarding, employment changes, leavers, and employment reference responses.
  • Ensuring the compliance of new starters is of a high quality.
  • Consulting with various stakeholders to resolve queries in a timely manner
  • Ensure confidentiality and a professional manner is maintained with all colleagues, at all times

About You

As HR Administrator you will be involved in coordinating the fast paced, day-to-day administrative tasks of the role. Working to deadlines, you will be responsible for consulting with various stakeholders across the business, supporting colleagues throughout their employment journey in a prompt and reliable manner.

Efficiency, support, excellent organisational skills, and diligence in this busy role are key, with the ability to multitask, improve current systems and enjoy a variety of administrative duties. As the first point of contact to both staff and external customers it is imperative that you have strong customer service skills.

The role will offer the right candidate an exciting environment to thrive and develop in and in return we require someone with an openness to learn, grow and be challenged.

This role is office based, in our Alcester Support Office (B49 6EP), so you’ll need to live within a commutable distance of this location. The role will involve working 3 days per week from the office, with the remaining 2 days being based at home.

Person Specification

  • Proactive
  • Ambitious
  • Administration experience
  • Knowledge of employment legislation desirable but not essential
  • Can do, positive approach to work
  • Ability to work in a fast paced, dynamic, and productive environment.
  • Personable with effective communication and relationship building capabilities across all levels of the business.
  • Practical and logical; able to solve problems quickly.
  • Diligent
  • Analytical
  • Process driven


  • Career progression opportunities
  • Flexibility to work 2 days from home per week
  • 23 days annual leave, rising to 25 after 2 years of service
  • Blue Light Card offering discounts from business and services
  • Access to our employee assistance programme

Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.

Benefits you can't refuse:

Competitive pay rates

We offer competitive pay rates that are well above the national average for office-based and care roles

Supportive environment

You’ll benefit from expert carer training and the ongoing support of your manager, as well as being part of a friendly care team

Flexible / hybrid working

Dependent on the role, we may be able to offer hybrid or flexible working so that you can work hours that suit your schedule

Mileage paid

Generous mileage allowance paid between care calls or for business travel, ensuring you’re never left out of pocket


We love supporting our carers to pursue career progression, and will help you achieve nationally recognised qualifications

Highly rated on Glassdoor

We’re rated 4.1 out of 5 on Glassdoor, with 83% of our employees saying they would recommend us to a friend

Refer-a-friend bonus

With our refer-a-friend scheme, you’ll receive £100 as a thank you when you refer a friend to work for us too (T&Cs apply)

Employee recognition scheme

Every month, we recognise employees who go above and beyond with our company-wide ‘Moments of Kindness’ scheme

Free Blue Light Card

You’ll receive a free Blue Light Card, which gives you access to thousands of amazing online and in-person deals and discounts

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