HR Administrator

Support Office (Alcester), B49 6EP

HR Administrator | Support Office (Alcester), B49 6EP

HR Administrator

£24,000 a year

Fixed Term Contract, Full Time

Support Office (Alcester), B49 6EP

Location: Support Office (Alcester)

Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

Helping Hands is the nation’s most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150 branches across England and Wales as well as our Support Office in Alcester, Warwickshire. We’re now looking for a HR Administrator to join our team in Alcester.

In this role you’ll be responsible for liaising with various stakeholders across the business, support colleagues throughout their employment journey in a prompt and reliable manner.

This is a fixed term contract to cover maternity leave for a period of approximately 12 months.

Main Responsibilities

  • Work as part of a team of HR administrators who provide HR administrative support to the whole organisation.
  • Understand the business objectives to provide appropriate support and guidance on HR administration best practice.
  • Provide a full administration service across the employee life cycle, including onboarding, employment changes, leavers, and employment reference responses.
  • Support our operations teams with recruitment compliance by processing right to work checks and DBS checks.
  • Ensure confidentiality and a professional manner is maintained with all colleagues, at all times


About You

To be successful in this role you’ll need to have excellent organisational and administrative skills and an ability to work in a fast-paced environment. You’ll also need to have good knowledge of employment legislation and recruitment compliance. Experience of working in a similar role would be ideal.

This role is office based, in our Alcester Support Office (B49 6EP), so you’ll need to live within a commutable distance of this location. The role will involve working 3 days per week from the office, with the remaining 2 days being based at home.



  • Career progression opportunities
  • Flexibility to work 2 days from home per week
  • 23 days annual leave, rising to 25 after 2 years of service
  • Blue Light Card offering discounts from business and services
  • Access to our employee assistance programme

Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.

Benefits you can't refuse:

Competitive pay rates

We offer competitive pay rates that are well above the national average for office-based and care roles

Supportive environment

You’ll benefit from expert carer training and the ongoing support of your manager, as well as being part of a friendly care team

Flexible / hybrid working

Dependent on the role, we may be able to offer hybrid or flexible working so that you can work hours that suit your schedule

Mileage paid

Generous mileage allowance paid between care calls or for business travel, ensuring you’re never left out of pocket


We love supporting our carers to pursue career progression, and will help you achieve nationally recognised qualifications

Highly rated on Glassdoor

We’re rated 4.1 out of 5 on Glassdoor, with 83% of our employees saying they would recommend us to a friend

Refer-a-friend bonus

With our refer-a-friend scheme, you’ll receive £100 as a thank you when you refer a friend to work for us too (T&Cs apply)

Employee recognition scheme

Every month, we recognise employees who go above and beyond with our company-wide ‘Moments of Kindness’ scheme

Free Blue Light Card

You’ll receive a free Blue Light Card, which gives you access to thousands of amazing online and in-person deals and discounts

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