Quality Assurance Assistant - Compliance

Brighton, BN1 1FN

Quality Assurance Assistant - Compliance | Brighton, BN1 1FN

Quality Assurance Assistant - Compliance

Up to £27,780 per annum + Car Allowance

Permanent, Full Time

Brighton, BN1 1FN

Location: Brighton

An exciting new opportunity for someone with experience in the world of compliance, internal auditing and quality assurance. 

Helping Hands are one of the UK's leading providers of home based care and central to our ethos as a business is the high quality service we provide.

The role of Quality Assurance Assistant is crucial in ensuring the success of our southeast registered services by making sure that each service meets the regulatory standards set by CQC.

If you have impeccable attention to detail and a passion for all things compliance and quality of care, read on as this could be the role for you! 

Main responsibilities:

  • To support the regional compliance function and ensure there is a quality driven culture across the region
  • Provide expert guidance and direction where required to the regional team in relation to quality and compliance
  • Drive the quality agenda as set by the Regional Quality Assurance Business Partner across the region
  • To support the regional teams in the completion of internal audits
  • Ensure the registered services complete their action plan when issued as directed by the Regional Quality Assurance Business Partner
  • To initiate, prioritise and manage the process for reviewing branches and live-in services that are underperforming and report any findings to the Quality Assurance Business Partner
  • Ensure “Best Practice” is shared throughout the region to improve and exceed overall quality, compliance and service standards
  • To support the Quality Assurance Director and Regional Quality Assurance Business Partner in the continual development of the Helping Hands brand. 

To be successful in this role you will be self motivated and will be passionate about person centered care.

You will ideally have previous experience in compliance within the healthcare sector, have a full driving license and a car. 

If you are looking for a brand new opportunity and are passionate about customer service and maintaining quality then this role could be perfect for you. 

Benefits: 

  • Competitive salary of up to £27,780 per annum
  • Car Allowance of £4800
  • Employee Assistance Programme
  • Benefits portal with access to a wide range of retail and hospitality vouchers
  • Pension
  • 23 days annual leave + Bank holidays
  • The opportunity to work regionally and build relationships across the company to further personal development

Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.

An exciting new opportunity for someone with experience in the world of compliance, internal auditing and quality assurance. 

Helping Hands are one of the UK's leading providers of home based care and central to our ethos as a business is the high quality service we provide.

The role of Quality Assurance Assistant is crucial in ensuring the success of our southeast registered services by making sure that each service meets the regulatory standards set by CQC.

If you have impeccable attention to detail and a passion for all things compliance and quality of care, read on as this could be the role for you! 

Main responsibilities:

  • To support the regional compliance function and ensure there is a quality driven culture across the region
  • Provide expert guidance and direction where required to the regional team in relation to quality and compliance
  • Drive the quality agenda as set by the Regional Quality Assurance Business Partner across the region
  • To support the regional teams in the completion of internal audits
  • Ensure the registered services complete their action plan when issued as directed by the Regional Quality Assurance Business Partner
  • To initiate, prioritise and manage the process for reviewing branches and live-in services that are underperforming and report any findings to the Quality Assurance Business Partner
  • Ensure “Best Practice” is shared throughout the region to improve and exceed overall quality, compliance and service standards
  • To support the Quality Assurance Director and Regional Quality Assurance Business Partner in the continual development of the Helping Hands brand. 

To be successful in this role you will be self motivated and will be passionate about person centered care.

You will ideally have previous experience in compliance within the healthcare sector, have a full driving license and a car. 

If you are looking for a brand new opportunity and are passionate about customer service and maintaining quality then this role could be perfect for you. 

Benefits: 

  • Competitive salary of up to £27,780 per annum
  • Car Allowance of £4800
  • Employee Assistance Programme
  • Benefits portal with access to a wide range of retail and hospitality vouchers
  • Pension
  • 23 days annual leave + Bank holidays
  • The opportunity to work regionally and build relationships across the company to further personal development

Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.

Benefits you can't refuse:

Competitive pay rates

We offer competitive pay rates that are well above the national average for office-based and care roles

Supportive environment

You’ll benefit from expert carer training and the ongoing support of your manager, as well as being part of a friendly care team

Flexible / hybrid working

Dependent on the role, we may be able to offer hybrid or flexible working so that you can work hours that suit your schedule

Mileage paid

Generous mileage allowance paid between care calls or for business travel, ensuring you’re never left out of pocket

Self-development

We love supporting our carers to pursue career progression, and will help you achieve nationally recognised qualifications

Highly rated on Glassdoor

We’re rated 4.1 out of 5 on Glassdoor, with 83% of our employees saying they would recommend us to a friend

Refer-a-friend bonus

With our refer-a-friend scheme, you’ll receive £100 as a thank you when you refer a friend to work for us too (T&Cs apply)

Employee recognition scheme

Every month, we recognise employees who go above and beyond with our company-wide ‘Moments of Kindness’ scheme

Free Blue Light Card

You’ll receive a free Blue Light Card, which gives you access to thousands of amazing online and in-person deals and discounts

‘Its completely flexible’

“From customers to other carers everyone is lovely. We all get along and if we need help it’s always there. I got the hours I asked due to having kids… Read more

Work life balance Flexibility

‘It really is a joy to work’

You will struggle to find carer’s with a better work ethic than those who work for Helping Hands. The whole of the Exeter team work as one and… Read more

Amazing company High wages

‘Management always listen’

“Management always listen and try their best to help you, all the staff and customers are lovely and they do their best to work around you”… Read more

Work life balance Flexibility